Who we are and what this policy covers
SeriousPixel, LLC, a Tennessee company doing business as SeriousPlay Games (“we,” “us,” or “our”), operates the SeriousPlay Games informational website at seriousplaygames.com and seriousplay.games, including their www subdomains. This Privacy Policy explains our practices for this website and inquiries about the studio.
This website provides information about our studio and game catalog, including Open For Business, Crafted Worlds, Kludgeworks, Bloomward, Protoboard, Show Day, and Life Legacies. It embeds promotional videos and links to separate official game websites. This studio website does not itself provide gameplay, player accounts, subscriptions, purchases, public profiles, chat, or uploads. A playable game or future service may have separate terms and privacy notices that explain its actual features and data practices.
Information processed
Website requests. When you visit, the server or hosting provider receives technical information needed to deliver and protect the site, such as your IP address, requested URL, access time, browser or device information, and any referring page sent by your browser. Hosting providers may keep access and security logs.
Appearance preference. If you choose a theme, this website stores the value “system,” “light,” or “dark” in your browser’s local storage under seriousplay-theme. The site reads this value to remember your choice. It is not an account identifier and is not sent to us by the theme feature.
Messages you choose to send. When you submit our adult contact form, we receive your name, email address, topic, message, and confirmation that you are 18 or older. A random submission identifier helps avoid duplicate email delivery. DigitalOcean processes the request and Resend delivers the message to our support inbox. These providers process the message and technical information needed to deliver and protect it. We use a hidden spam-detection field to filter automated submissions. You may also email us directly. Only provide information relevant to your inquiry.
How we use and share information
We use technical information to deliver the site, troubleshoot errors, maintain security, and prevent misuse. We use inquiry information to respond, manage requested business conversations, handle privacy requests, and maintain relevant business records.
We may share information with providers that support hosting, security, communications, and other services for these purposes. We may disclose information when reasonably necessary to comply with law or valid legal process, protect rights and safety, or investigate misuse. If our business is reorganized, sold, or merged, relevant information may transfer subject to applicable law and appropriate protections.
We do not sell personal information or share it for cross-context behavioral advertising. We do not add advertising pixels, analytics scripts, or targeted advertising to this studio website. Game pages use YouTube’s privacy-enhanced embed domain to show trailers. Loading or playing an embedded video sends a request to YouTube and may allow Google to process technical and interaction information under its own privacy terms. We do not use website visitor information to make automated decisions that produce legal or similarly significant effects.
Cookies, storage, and your controls
Our studio website code does not set first-party cookies. It uses local storage only for the appearance preference described above. You can select “System” to follow your device’s color setting, or clear this website’s storage in your browser to remove the saved preference. Blocking local storage does not prevent access to the site.
Embedded trailers are delivered from youtube-nocookie.com. YouTube may use cookies, local storage, or similar technologies when its player loads or when you interact with a video. You can avoid that processing by not loading or playing an embedded video and instead use the rest of the page. Google’s privacy controls govern information processed by YouTube.
We do not use the studio website to track visitors across unrelated websites. Because the site does not sell information, use targeted advertising, or engage in cross-site advertising, it has no sale or targeted-advertising activity to disable in response to Global Privacy Control or Do Not Track signals.
Children’s privacy
We care about children’s privacy. Although our future games are intended to include younger players, this informational website does not offer child accounts or gameplay. Its inquiry form is for adults and requires confirmation that the sender is 18 or older. We do not knowingly solicit personal information from children under 13. Contact options are intended for adults.
A parent or guardian who believes a child has provided personal information to our team may contact us using the privacy contact below. We will take reasonable steps to identify and delete that information, subject to any lawful retention obligation. We will not launch features that collect children’s personal information without addressing applicable notice, parental consent, access, deletion, and security requirements.
Retention, security, and processing location
We retain inquiry information only for as long as reasonably needed to respond, maintain the relevant relationship, resolve disputes, and meet legal obligations. Technical log retention depends on operational needs and the hosting provider’s configuration. The appearance preference stays in your browser until you change or clear it.
We use reasonable administrative and technical measures to protect information we control. No transmission or storage system can be guaranteed completely secure. Please do not send sensitive personal information through a general inquiry.
We operate in the United States. Information may be processed in the United States or other locations used by our service providers. Where applicable law requires safeguards for international transfers, we will use the required safeguards.
Privacy requests and rights
You may ask us to access, correct, or delete personal information you have provided, or ask questions about its use. Depending on where you live and which laws apply to our processing, you may also have rights to receive a portable copy, restrict or object to processing, withdraw consent where processing relies on consent, or appeal a denied request. These rights are subject to applicable exceptions.
Send a request through the contact method below. We may ask for limited information to reasonably verify your identity or an authorized agent’s authority. We will respond within applicable legal deadlines and will not discriminate against you for exercising a privacy right. If we deny a request, you may ask us to reconsider by identifying your message as a privacy appeal. You may also contact the appropriate privacy or consumer-protection authority.
The Tennessee Information Protection Act and other state privacy laws apply according to their statutory scope and thresholds; this policy does not imply that every provision applies to our business. Where a law applies, we honor the rights it provides.
External media, websites, and policy changes
Embedded YouTube videos and links to official game sites, social platforms, or other websites connect you with services outside this studio website. Their features and privacy practices may differ; review their notices before providing information. Open For Business, Kludgeworks, Bloomward, and Protoboard are played on their own websites and are covered by the policies presented there.
We may update this policy as the website or our practices change. We will post the updated policy with a revised effective date and provide additional notice or obtain consent where required by applicable law. New uses of previously collected information will be handled as required by applicable law.
Contact us
Privacy contact: SeriousPixel, LLC — SeriousPlay Games, Tennessee, United States.
Use the contact form and include “SeriousPlay privacy request” in your message. This is the studio’s contact channel for privacy questions, rights requests, and concerns involving children’s information.